What point-of-sale system is Crave currently requiring franchisees to use?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
eet our specifications and that are capable of electronically interfacing with our computer system.
We currently require you to purchase and use the Clover point-of-sale system including the associated hardware and software with back-office systems. The estimated cost of these systems is between $1,500 and $5,500 for a Restaurant and between $1,000 and $2,500 for a Food Truck. The point-of-sale and computer systems will provide order processing, business reports, credit card processing, inventory control and other functions. You will pay a monthly fee for the use of the Clover POS software and this fee ranges between $200 and $400 for a Restaurant or Express Restaurant and $100 to $250 for a Food Truck.
You are required to use the Abreeze Reporting App available through the Clover point-of-sale system to calculate and report your Gross Sales to us
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 32–42)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, franchisees are required to use the Clover point-of-sale system, including its associated hardware and software, along with back-office systems. For a Restaurant, the estimated cost for this system ranges from $1,500 to $5,500, while for a Food Truck, the cost is between $1,000 and $2,500.
In addition to the initial costs, Crave franchisees must also budget for ongoing monthly fees for the Clover POS software. These fees range from $200 to $400 for a Restaurant or Express Restaurant and $100 to $250 for a Food Truck. Franchisees are also required to use the Abreeze Reporting App, available through the Clover system, to report Gross Sales weekly, incurring additional monthly merchant fees between $12 and $48 based on transaction volume.
Crave franchisees are also obligated to participate in the Crave Loyalty Program and offer digital ordering and mobile services through the brand's mobile application and self-order kiosks (kiosks in Restaurants only). Franchisees must pay Clover Network, Inc., Crave's designated supplier, for these services, which cost between $90 and $105 per month. Crave also requires franchisees to purchase a maintenance contract for the computer system, which is anticipated to cost $75 per month for the computer hardware and $35 to $50 per month for the software. Crave may also require franchisees to update or upgrade their point-of-sale and/or computer system during the term of the Franchise Agreement, at the franchisee's expense.