To whom is the Point-of-Sale Software Fee payable for a Crave franchise?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
| (1) | (2) | (3) | (4) |
|---|---|---|---|
| Fees (1) | Amount | Due Date | Remarks |
| Charges for "mystery shopper" quality control evaluation | Up to $300 | Monthly | See Note 6. The mystery shopper program will be separate from our programs for customer surveys and customer satisfaction audits (which may require you to accept coupons from participating customers for discounted or complimentary items). This fee may increase in the future. |
| ServSafe / TIPS (or similar) Certification | $150 per person or the then-current market rate | As needed | Each of your managers and other employees we designate must be ServSafe and TIPS or similarly certified. Payable to an approved supplier. |
| Insurance Premiums | Reimbursement of our costs, plus 10% administrative fee | On demand | If you do not obtain or maintain the required insurance coverages, we have the right (but not the obligation) to obtain insurance on your behalf and you must reimburse us. |
| Management Fee | 10% of Gross Sales, plus expenses | If incurred | We may step in and manage your Franchised Business in certain circumstances, such as death, disability, or prolonged absence. We will charge a management fee if we manage your Franchised Business, and you must reimburse our expenses. |
| Co2 Equipment Fee | $100 to $400 | Monthly | Payable to approved supplier |
| Point-of-Sale Software Fee-Clover POS System | $135 to $250 for Restaurant $50 to $150 for Food Truck | Monthly | Payable to Clover Network, Inc., our designated supplier for the point-of-sale system. |
| Point-of-Sale Reporting App Abreeze | $12 to $48 | Monthly | See Note 7. Payable to Clover Network, Inc., for use of the Abreeze Reporting App that is required |
Source: Item 6 — OTHER FEES (FDD pages 12–19)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, franchisees are required to pay a monthly Point-of-Sale Software Fee. This fee ranges from $135 to $250 for Restaurants and $50 to $150 for Food Trucks.
The Point-of-Sale Software Fee is payable to Clover Network, Inc., which Crave designates as their supplier for the point-of-sale system. This fee covers the cost of using the Clover POS system, which is essential for managing sales and other business operations.
Additionally, franchisees must pay a monthly fee of $12 to $48 to Clover Network, Inc. for the use of the Abreeze Reporting App. This app is required for franchisees to report their Gross Sales to Crave on a weekly basis. The fees associated with the Point-of-Sale system and its reporting app are separate and distinct.
It is important for prospective Crave franchisees to factor these ongoing technology costs into their financial projections. These fees are in addition to other potential technology-related expenses and are a mandatory part of operating a Crave franchise.