How often are Crave franchisees required to report Gross Sales?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
and customer refunds or adjustments.
You must report your Gross Sales to us by Tuesday each week for the previous week ending Sunday. The Royalty Fee and brand development fee (for Restaurants only) will be withdrawn from your designated bank account by electronic funds transfer ("EFT") weekly on Wednesday based on the Franchised Business' Gross Sales for the preceding week ending Sunday. If you do not report the Franchised Business' Gross Sales, we may debit your account for 120% of the last Royalty Fee and brand development fee (for Restaurants only) that we debited. If the fees we debit are less than the fees you actually owe us, once we have been able to determine the true and correct Gross Sales, we will debit your account for the balance on a day we specify. If the fees we debit are greater than the fees you actually owe us, we will credit the excess against the amount we otherwise would debit from your account during the following week.
If any state imposes a sales or other tax on the Royalty Fees, then we have the right to collect this tax from you.
Source: Item 6 — OTHER FEES (FDD pages 12–19)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, franchisees are required to report their Gross Sales on a weekly basis. Specifically, Gross Sales must be reported by each Tuesday for the previous week, which ends on Sunday. This information is used to calculate royalty fees and brand development fees. These fees are then withdrawn from the franchisee's designated bank account via electronic funds transfer (EFT) every Wednesday.
Crave uses the Abreeze Reporting App, available through the Clover point-of-sale system, for franchisees to calculate and report their Gross Sales each week. This system is designed to give Crave independent access to the sales information, but franchisees remain responsible for accurate and timely reporting.
Failure to report Gross Sales can result in Crave debiting the franchisee's account for 120% of the last royalty and brand development fee debited. If this amount is less than what is actually owed, Crave will debit the account for the remaining balance once the correct Gross Sales are determined. Conversely, if the debit is more than what is owed, the excess will be credited against the following week's debit. This weekly reporting requirement and the associated fees are uniformly imposed on all Crave franchisees.