Does Crave offer training programs and seminars regarding the operation of a Crave Franchised Business?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
multi-unit developers. (Multi-Unit Development Agreement, Section 8.4.)
Franchise Agreement: During the operation of a Franchised Business, we will provide the following assistance and services:
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- As we determine necessary, visits to and evaluations of the Franchised Business and the products and services provided to make sure that our high standards of quality, appearance and service of the System are maintained. (Franchise Agreement, Sections 5.5 and 7.5.6.)
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- Advice and written materials (including updates to the Manual) concerning techniques of managing and operating the Franchised Business, including new developments and improvements in equipment, food products, packaging, and preparation. (Franchise Agreement, Section 5.7.)
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- Training programs and seminars and other related activities regarding the operation of the Franchised Business as we may conduct for you or your business' personnel, which may be mandatory for you, your general manager, and/or other Franchised Business personnel. (Franchise Agreement, Section 6.4.)
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- At your request or if we determine it is necessary, additional on-site training or assistance at your Franchised Business. You must pay our per diem fee for each trainer providing the training and you must reimburse our expenses. (Franchise Agreement, Section 6.4.)
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- Administration of the Brand Development Fund. (Franchise Agreement, Section 8.3.)
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Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 32–42)
What This Means (2025 FDD)
Yes, according to Crave's 2025 Franchise Disclosure Document, Crave offers training programs and seminars regarding the operation of a Crave Franchised Business. During the operation of the franchised business, Crave will provide training programs and seminars and other related activities regarding the operation of the Franchised Business as they may conduct for the franchisee or their business' personnel, which may be mandatory for the franchisee, their general manager, and/or other Franchised Business personnel.
Crave may also choose to hold refresher training courses, and they may designate that attendance at refresher training is mandatory for the franchisee, their general manager, and/or other Franchised Business personnel. Crave does not anticipate charging a fee for refresher training, but the franchisee will pay for all the expenses incurred by their trainees, including travel, lodging, meals, and wages.
Crave may also choose to hold an annual meeting of their franchisees to provide additional training, introduce new products or changes to the System, or for other reasons. Crave may designate that attendance at an annual meeting is mandatory for the franchisee, their general manager, and/or other Franchised Business personnel. Crave does not anticipate charging a fee to attend the meeting, but the franchisee will pay for all the expenses incurred by their attendees at the meeting, including travel, lodging, meals, and wages.