What materials related to operating the Franchised Crave Business must I deliver back to Crave?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
Please return signed Receipt to: CRAVE Franchising, LLC
159 N. Wolcott St. Suite 133 Casper, WY 82601
RECEIPT
We will provide, on loan, our Confidential Operations Manual and such other manuals and written materials as we shall have developed for use in the Franchised Business (as the same may be revised by us from time to time, the "Manual"), as more fully described in Section 10.1. The Manual may, in our discretion, be provided electronically or via an intranet website for all Crave businesses in the System.
If we establish one or more websites or other modes of electronic commerce and if we provide a "click through" subpage at the website(s) for the promotion of your Franchised Business, you must routinely provide us with updated copy, photographs and news stories about your Franchised Business suitable for posting on your "click through" subpage. We reserve the right to specify the content, frequency and procedure you must follow for updating your "click through" subpage.
At least ten (10) days before construction and/or improvement of your Franchised Business begins, and thereafter no fewer than thirty (30) days prior to the expiration of any such policy, you shall deliver to us Certificates of Insurance evidencing the existence and continuation of proper coverage with limits not less than those required hereunder, and you must deliver to us evidence of the waiver.
- 12.5 If requested by us, you shall deliver to us a copy of the insurance policy or policies required hereunder.
Source: Item 23 — RECEIPTS (FDD pages 63–253)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, franchisees must return signed receipts to Crave Franchising, LLC at 159 N. Wolcott St. Suite 133 Casper, WY 82601. Additionally, if Crave establishes a website with a "click through" subpage for the franchisee's business, the franchisee must routinely provide updated copy, photographs, and news stories suitable for posting on that subpage. Crave reserves the right to specify the content, frequency, and procedure for these updates.
Furthermore, Crave will provide its Confidential Operations Manual and other written materials on loan for use in the Franchised Business. These materials may be provided electronically or via an intranet website. While the excerpt does not explicitly state that these materials must be returned, it is implied that the Confidential Operations Manual remains the property of Crave and must be kept confidential.
Finally, franchisees must deliver Certificates of Insurance evidencing proper coverage with required limits at least ten days before construction or improvement begins and no fewer than thirty days before the expiration of any such policy. If requested by Crave, franchisees must also deliver a copy of the insurance policy or policies. These requirements ensure that Crave is protected by adequate insurance coverage related to the franchisee's business operations.