How many people does Crave's initial training program at headquarters cover?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
Training: No later than 30 days before the date the Restaurant or Food Trucks is scheduled to begin operation, two trainees must have completed, to our satisfaction, our mandatory initial training program. We will conduct this training at our corporate headquarters, at an affiliate's Crave business, or at another location we designate. Your trainees must include you or your general manager. Our initial training program lasts for approximately one week. Initial training programs will be offered at various times during the year depending on the number of new franchisees entering the System, replacement general managers and other personnel needing training, the number of new Restaurants and Food Trucks being opened and the timing of the scheduled openings of Restaurants and Food Trucks.
We will provide instructors and training materials for two trainees (the cost of which is included in the initial franchise fee). You may also have additional personnel trained by us for the Franchised Business, at your expense. We will determine whether your trainees have satisfactorily completed initial training. If you or your general manager do not satisfactorily complete the initial training program or if we determine that these persons cannot satisfactorily complete the training program, you must designate a replacement to satisfactorily complete the training before you will be permitted to open your Franchised Business. If the replacement general manager cannot complete the initial training program to our satisfaction, we have the right to terminate your Franchise Agreement.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 32–42)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, the initial training program covers two trainees. This mandatory program must be completed to Crave's satisfaction no later than 30 days before the restaurant or food truck is scheduled to open.
The trainees must include either the franchisee or the general manager. Crave provides the instructors and training materials for these two trainees, with the cost included in the initial franchise fee. The initial training program lasts approximately one week and is held at Crave's corporate headquarters, an affiliate's Crave business, or another designated location.
Additional personnel can be trained by Crave for the franchised business, but at the franchisee's expense. Crave determines whether trainees have satisfactorily completed the initial training. If the franchisee or general manager does not complete the training satisfactorily, a replacement must be designated and complete the training before the franchised business can open. Failure of a replacement general manager to complete the training to Crave's satisfaction can result in termination of the Franchise Agreement.