How many hours of classroom training are provided for the General Manager training program at Crave?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
ing Crave business | | Totals | 15 55 | 37 total hours | |
TRAINING PROGRAM - FOOD TRUCK
| Subject | Training | Training | Location | |-------------------------|-----------------------|------------------------|-------------------------------------| | Orientation | 1 | 1 | A training facility we designate or at an operating Crave business | | Truck Operations | 5 | 6 | A training facility we designate or at an operating Crave business | | Food Prep Station | 1 | 1 | A training facility we designate or at an operating Crave business | | Line Cook/Food Assembly | 0 | 2 | A training facility we designate or at an operating Crave business | | General Manager | 5 | 6 | A training facility we designate or at an operating Crave business | | Subject | Hours of Classroom Training | Hours of On the-Job Training | Location | |---------|-----------------------------------|------------------------------------|----------| | Totals | 12 28 total hours | 16 | | The primary instructors conducting our initial training program are Nick Stone and Kevin Mandarini. Each of our instructors has at least 8 years of experience relevant to the subjects they are teaching and the details of their experience are in Item 2. The entire training program is subject to change due to updates in materials, methods, manuals, and personnel without notice to you. The subjects and time periods allocated to the subjects actually taught to a specific franchisee and its personnel may vary based on the individual needs and/or experience of those people being trained.
We may choose to hold refresher training courses, and we may designate that attendance at refresher training is mandatory for you, your general manager, and/or other Franchised Business personnel. We do not anticipate charging a fee for refresher training, but you will pay for all the expenses incurred by your trainees, including travel, lodging, meals, and wages.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 32–42)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, the General Manager training program includes both classroom and on-the-job training. For a restaurant, the General Manager receives 5 hours of classroom training and 7 hours of on-the-job training. For a food truck, the General Manager receives 5 hours of classroom training and 6 hours of on-the-job training.
This initial training is mandatory and must be completed no later than 30 days before the restaurant or food truck is scheduled to open. The training takes place at Crave's corporate headquarters, an affiliate's Crave business, or another designated location. If the general manager does not satisfactorily complete the training, Crave has the right to terminate the Franchise Agreement.
The FDD also states that Crave may choose to hold refresher training courses, and attendance may be mandatory for the general manager. The franchisee is responsible for all expenses incurred by their trainees, including travel, lodging, meals, and wages, for both the initial and refresher training programs.