How many days of training are dedicated to Restaurant Operations at Crave?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
| Subject | Training | Training | Location |
|---|---|---|---|
| Orientation | 2 | 0 | A training facility we designate or at an operating Crave business |
| Restaurant Operations | 5 | 25 | A training facility we designate or at an operating Crave business |
| Food Prep Station | 1 | 2 | A training facility we designate or at an operating Crave business |
| Line Cook/Food Assembly | 1 | 2 | A training facility we designate or at an operating Crave business |
| Food Expediter & Delivery | 1 | 1 | A training facility we designate or at an operating Crave business |
| General Manager | 5 | 7 | A training facility we designate or at an operating Crave business |
| Totals | 15 55 | 37 total hours |
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 32–42)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, the initial training program includes 5 days dedicated to Restaurant Operations, along with 25 hours of on-the-job training. This training takes place either at a designated training facility or at an operating Crave business.
This means that prospective franchisees and their general managers will receive focused instruction and practical experience in the essential aspects of running a Crave restaurant. The combination of classroom-style learning and hands-on training is designed to equip franchisees with the knowledge and skills necessary to manage daily operations effectively.
The FDD also specifies that two trainees must complete the mandatory initial training program to Crave's satisfaction no later than 30 days before the restaurant is scheduled to open. This ensures that the franchisee and their team are adequately prepared before commencing operations. The cost for training two people is included in the initial franchise fee; however, additional personnel may be trained at the franchisee's expense.
Crave retains the right to determine whether trainees have satisfactorily completed the initial training. If the franchisee or their general manager fails to complete the program satisfactorily, they must designate a replacement who can successfully complete the training before being allowed to open the franchise. This requirement underscores the importance Crave places on ensuring that franchisees are well-prepared to uphold brand standards and operational efficiency.