What kind of advice and written materials will Crave provide regarding the management and operation of the Franchised Business?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
5.7 Management and Operations Advice
We will provide advice and written materials concerning techniques of managing and operating the Franchised Business from time to time developed by us, including new developments and improvements in technology or equipment, food products and the packaging and preparation thereof, and menu items. Notwithstanding the foregoing, you understand and acknowledge that we reserve the right, in our sole discretion, to grant to certain Crave businesses variances from our standard menu to accommodate regional or local tastes or ingredients. Nothing in this Agreement requires us to grant to you a similar variance.
Source: Item 23 — RECEIPTS (FDD pages 63–253)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, Crave will provide franchisees with advice and written materials concerning techniques for managing and operating their franchised businesses. This includes new developments and improvements in technology or equipment, food products and their packaging and preparation, and menu items.
Crave also provides a Confidential Operations Manual, which contains information for use in the Franchised Business. This manual may be revised from time to time and may be provided electronically or via an intranet website.
While Crave aims to support franchisees with updated information and resources, the document also states that Crave reserves the right to grant variances from the standard menu to certain Crave businesses to accommodate regional or local tastes or ingredients. However, franchisees should note that Crave is not required to grant similar variances to all franchisees.