What happens if a Crave franchisee fails to make required additions, alterations, repairs, and replacements within the timeframe specified by the franchisor?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
In the event we notify you of any additions, alterations, repairs and replacements required to be made to your Franchised Business or the Accepted Location and you fail to make such additions, alterations, repairs and replacements within the timeframe we require, we shall have the right, without liability for trespass or tort, to enter the Accepted Location and make the additions, alterations, repairs and replacements, and you agree to promptly reimburse us for our expenses in so acting.
Source: Item 23 — RECEIPTS (FDD pages 63–253)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, if a franchisee fails to complete required additions, alterations, repairs, and replacements to their franchised business or accepted location within the timeframe specified by Crave, the franchisor has the right to enter the location and perform the necessary work themselves. This action can be taken without liability for trespass or tort.
The franchisee is then responsible for promptly reimbursing Crave for all expenses incurred in completing the work. This means the franchisee will have to pay for the costs Crave incurs to bring the location up to standard.
This provision ensures that Crave maintains consistent brand standards across all franchise locations. It protects the brand's image and customer experience by allowing Crave to step in and ensure necessary updates and repairs are completed, even if the franchisee is unwilling or unable to do so. The franchisee bears the financial burden of non-compliance, incentivizing them to adhere to Crave's requirements and timelines for maintaining and updating their business.