What functions does the point-of-sale system provide for a Crave franchise?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
eet our specifications and that are capable of electronically interfacing with our computer system.
We currently require you to purchase and use the Clover point-of-sale system including the associated hardware and software with back-office systems. The estimated cost of these systems is between $1,500 and $5,500 for a Restaurant and between $1,000 and $2,500 for a Food Truck. The point-of-sale and computer systems will provide order processing, business reports, credit card processing, inventory control and other functions. You will pay a monthly fee for the use of the Clover POS software and this fee ranges between $200 and $400 for a Restaurant or Express Restaurant and $100 to $250 for a Food Truck.
You are required to use the Abreeze Reporting App available through the Clover point-of-sale system to calculate and report your Gross Sales to us each week. Merchant fees for use of this app range from $12 to $48 per month based on transactions.
The computer system is designed to enable us to have immediate access to the information monitored by the system, and there is no contractual limitation or restriction on our access to or use of the
information we obtain. The information we may access and/or download from your computer system includes Gross Sales.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 32–42)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, the point-of-sale (POS) system is a crucial component for managing a franchise. Crave requires franchisees to purchase or lease a POS system that meets their specifications and can interface with Crave's computer system. Currently, Crave mandates the use of the Clover point-of-sale system, including its hardware, software, and back-office systems. The estimated cost for these systems ranges from $1,500 to $5,500 for a Restaurant and $1,000 to $2,500 for a Food Truck.
The Clover POS system provides several key functions for Crave franchisees. These functions include order processing, generating business reports, processing credit card transactions, and managing inventory control. In addition to the initial costs, franchisees must also pay a monthly fee for using the Clover POS software. This fee ranges from $200 to $400 for a Restaurant or Express Restaurant and $100 to $250 for a Food Truck.
Furthermore, Crave franchisees are required to use the Abreeze Reporting App, which is available through the Clover POS system, to calculate and report their Gross Sales to Crave each week. The merchant fees for using this app range from $12 to $48 per month, depending on the volume of transactions. Crave also requires franchisees to participate in their Crave Loyalty Program and offer digital ordering and mobile services through their mobile application and self-order kiosks, costing between $90 and $105 per month paid to Clover Network, Inc.