When might a Crave franchisee be required to bear the cost of testing samples?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
To permit us or our agents, during normal business hours, to remove a reasonable number of samples of food or non-food items from your inventory or from the Franchised Business, without payment therefor, in amounts reasonably necessary for testing by us or an independent laboratory to determine whether such samples meet our then-current standards and specifications.
In addition to any other remedies we may have under this Agreement, we may require you to bear the cost of such testing if the supplier of the item has not previously been approved by us or if the sample fails to conform with our reasonable specifications.
Source: Item 23 — RECEIPTS (FDD pages 63–253)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, Crave or its agents can take samples of food or non-food items from a franchisee's business for testing, without payment, to ensure they meet the brand's standards.
However, the franchisee may be required to pay for the testing under specific circumstances. If the franchisee uses a supplier that Crave has not previously approved, or if the samples taken from the franchisee's business fail to meet Crave's specifications, the franchisee may have to bear the cost of the testing.
This provision ensures that Crave franchisees adhere to quality standards and use approved suppliers. It also protects the brand's reputation by allowing Crave to monitor the quality of products being sold at franchise locations. For a prospective franchisee, this means they should prioritize using approved suppliers and maintaining product quality to avoid incurring additional testing costs.