What must a Crave franchisee do regarding the preparation of menu items?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
7.5.3 To maintain in sufficient supply and to use and sell at all times only such food and beverage items, ingredients, other products, materials, merchandise, supplies and paper goods that conform to our standards and specifications; to prepare all menu items in accordance with our recipes and procedures for preparation contained in the Manual or other written directives, including, but not limited to, the prescribed measurements of ingredients; and to refrain from deviating from our standards and specifications by the use or offer of non-conforming items or differing amounts of any items, without our prior written consent.
7.5.4 To permit us or our agents, during normal business hours, to remove a reasonable number of samples of food or non-food items from your inventory or from the Franchised Business, without payment therefor, in amounts reasonably necessary for testing by us or an independent laboratory to determine whether such samples meet our then-current standards and specifications.
In addition to any other remedies we may have under this Agreement, we may require you to bear the cost of such testing if the supplier of the item has not previously been approved by us or if the sample fails to conform with our reasonable specifications.
Source: Item 23 — RECEIPTS (FDD pages 63–253)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, franchisees must adhere to specific standards and procedures when preparing menu items. Specifically, franchisees must maintain a sufficient supply of food and beverage items, ingredients, and other products that conform to Crave's standards and specifications.
Crave franchisees are required to prepare all menu items according to the recipes and preparation procedures outlined in the manual or other written directives provided by Crave. This includes using the prescribed measurements of ingredients. Franchisees are prohibited from deviating from these standards by using non-conforming items or differing amounts of any items without prior written consent from Crave.
To ensure compliance, Crave or its agents may, during normal business hours, take samples of food or non-food items from the franchisee's inventory for testing. These samples are used to determine whether they meet Crave's current standards and specifications. If a supplier of an item has not been previously approved by Crave or if the sample fails to conform to specifications, the franchisee may be required to bear the cost of such testing. This ensures that all Crave locations maintain consistent quality and adhere to the brand's standards for food preparation.