What is a Crave franchisee prohibited from doing regarding the Computer System, Required Software, or other obligations without prior written consent from Crave?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
You shall not hire third party or outside vendors to perform any services or obligations in connection with the Computer System, Required Software, or any other of your obligations without our
prior written approval therefor, unless we have designated an approved supplier to provide such services. Our consideration of any proposed outsourcing vendor(s) may be conditioned upon, among other things, such third party or outside vendor's entry into a confidentiality agreement with us and you in a form that is
Source: Item 23 — RECEIPTS (FDD pages 63–253)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, a franchisee is prohibited from hiring third-party or outside vendors to perform any services or obligations related to the Computer System, Required Software, or any other obligations without Crave's prior written approval. This restriction ensures that Crave maintains control over the standards and quality of services provided in connection with its computer systems and software.
This requirement allows Crave to ensure that any third-party vendors meet their standards for data security, system compatibility, and overall service quality. Crave may require that these vendors enter into a confidentiality agreement. This protects Crave's confidential information and trade secrets.
For a prospective Crave franchisee, this means they cannot independently choose a vendor for IT support or software maintenance without first obtaining approval from Crave. This may limit the franchisee's flexibility in selecting vendors but ensures that all vendors meet Crave's standards and protect the integrity of the system. Franchisees should inquire about the process for getting a vendor approved and whether Crave maintains a list of pre-approved vendors.