For a Crave franchise, what on-site opening assistance is provided, and for how long?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
- 6.4.2 In connection with the opening of the Franchised Business, we shall provide you with one (1) of our representatives to provide on-site opening assistance and training for up to two (2) days around your Franchised Business' opening.
If you request that our representative provide additional days of on-site assistance, you agree to reimburse all expenses our representative incurs while providing the additional assistance, including, without limitation, our then-current per diem fee and any additional travel, lodging and meals expenses.
If this Agreement is for your second (2nd) or later Franchised Business, we reserve the right to reduce the duration ofsuch representative's visit or to not provide pre-opening assistance and training.
Source: Item 23 — RECEIPTS (FDD pages 63–253)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, in connection with the opening of the franchised business, Crave will provide one representative to provide on-site opening assistance and training for up to two days around the opening. This service is provided at Crave's expense.
However, if the franchisee requests additional days of on-site assistance from the Crave representative, the franchisee is responsible for reimbursing all expenses incurred by the representative. These expenses include the then-current per diem fee, as well as any additional costs for travel, lodging, and meals.
It's important to note that if the franchise agreement is for the franchisee's second or later Crave franchise, Crave reserves the right to reduce the duration of the representative's visit or even to not provide pre-opening assistance and training at all. This is a significant consideration for existing franchisees looking to expand, as they may need to rely more on their own resources and experience for subsequent openings.