Where can I find information on the maintenance schedule for Crave franchise equipment?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
- Review Equipment (Pages 37-39)
- What each piece is called
- What their functions are
- How to operate/Set up for operation
Source: Item 23 — RECEIPTS (FDD pages 63–253)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, information regarding equipment can be found within the Confidential Operations Manual. Specifically, the table of contents for the Confidential Operations Manual for an Express Restaurant lists a section to "Review Equipment" on pages 37-39. This section details what each piece of equipment is called, its functions, and how to operate or set it up for operation.
For a food truck franchise, the FDD states that franchisees must provide Crave with copies of all maintenance and repair records and invoices upon request. Franchisees are also responsible for maintaining the exterior of the Food Truck in clean and good appearance, promptly repairing all scratches and dents, and having the Food Truck professionally washed no less than one time per week.
These excerpts from Item 23 suggest that the Operations Manual provides initial guidance on equipment operation, while ongoing maintenance is the franchisee's responsibility. Franchisees should keep detailed records of all maintenance and repairs and be prepared to submit them to Crave upon request. For food trucks, maintaining the vehicle's appearance is also a key requirement.