Where can I find the frequently used terms and vocabulary for the Crave franchise?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
Exhibit E to the Crave Franchise Disclosure Document
TABLE OF CONTENTS OF CONFIDENTIAL OPERATIONS MANUAL- RESTAURANT
TOPICS:
- Vocabulary/Frequently Used Terms (Page 6)
- Customer Service Standards (Page 7)
- C.R.A.V.E Principles (Page 8)
- Brand Standards (Pages 9-11)
- Overview of Standards and Examples
- Violation Notice
Source: Item 23 — RECEIPTS (FDD pages 63–253)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, frequently used terms and vocabulary can be found within the Confidential Operations Manual for the restaurant. Specifically, Exhibit E to the Franchise Disclosure Document provides a table of contents for this manual.
The manual includes a section dedicated to "Vocabulary/Frequently Used Terms" located on page 6. This suggests that Crave provides its franchisees with a glossary or list of common terms used in the business. This is a fairly standard practice in franchising, as it ensures consistent communication and understanding of key concepts across the franchise system.
Prospective franchisees should review this section of the manual carefully to familiarize themselves with the specific terminology used within the Crave system. Understanding these terms will likely be essential for training, operations, and communication with the franchisor and other franchisees.