What fees are associated with additional on-site remedial training and assistance provided by Crave representatives?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
per diem fee and any additional travel, lodging and meals expenses. If this Agreement is for your second (2nd) or later Franchised Business, we reserve the right to reduce the duration ofsuch representative's visit or to not provide pre-opening assistance and training.
- 6.4.3 Upon your reasonable request or if we determine that additional training or assistance is necessary, we shall, during the term hereof and subject to the availability of personnel, provide you with additional trained representatives who shall provide on-site remedial training and assistance to your Franchised Business' personnel.
Source: Item 23 — RECEIPTS (FDD pages 63–253)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, if a franchisee requests additional on-site remedial training and assistance for their franchise, they will be responsible for covering specific fees and expenses. Crave will provide trained representatives, subject to personnel availability, to offer this support to the franchisee's personnel.
The franchisee is obligated to pay a per diem fee for the services provided by these trained representatives. This per diem fee is the standard rate that Crave charges to all franchisees within the system for such services. In addition to the per diem fee, the franchisee must also cover the costs associated with the representatives' travel, lodging, and meals during the period they are providing the on-site training and assistance.
Crave also retains the right to conduct additional or refresher training programs, seminars, and related activities. While Crave does not anticipate charging a fee for these refresher training programs, the franchisee is responsible for covering all expenses incurred by their trainees. These expenses include travel, lodging, meals, and wages for the personnel attending the training.