What is the deadline for a Crave franchisee to propose a qualified replacement or successor General Manager after receiving notice?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
If, during the term of this Agreement, the General Manager is not able to continue to serve in such capacity or no longer qualifies to act as such in accordance with this Section, you shall promptly (not later than seven (7) days after the event) notify us and designate a replacement within thirty (30) days after the General Manager ceases to serve, such replacement being subject to the same qualifications listed above (including completing all training and obtaining all certifications required by us). You shall provide for interim management of the Franchised Business until such replacement is so designated, such interim management to be conducted in accordance with the terms of this Agreement. Any failure to materially comply with the requirements of this Section 6.3 shall be deemed a material event of default under Section 17.1.3(o) hereof.
Source: Item 23 — RECEIPTS (FDD pages 63–253)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, if a franchisee's General Manager is no longer able to serve in their capacity, the franchisee must notify Crave within seven days of the event. Following this notification, the franchisee has 30 days to designate a qualified replacement General Manager.
The replacement General Manager must meet Crave's educational and business experience criteria, devote full-time efforts to the business, be acceptable to Crave, and satisfy the required training. During the period between the departure of the previous General Manager and the designation of a replacement, the franchisee must provide interim management that adheres to the terms of the Franchise Agreement.
Failure to propose a qualified replacement within the specified timeframe after receiving written notice from Crave constitutes a material event of default under the agreement. This default can lead to further action by Crave, potentially including termination of the franchise agreement. Therefore, it is crucial for franchisees to act promptly to find a suitable replacement and maintain compliance with the franchise terms.