What is the deadline for a Crave franchisee to designate a replacement General Manager after the previous one ceases to serve?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
If, during the term of this Agreement, the General Manager is not able to continue to serve in such capacity or no longer qualifies to act as such in accordance with this Section, you shall promptly (not later than seven (7) days after the event) notify us and designate a replacement within thirty (30) days after the General Manager ceases to serve, such replacement being subject to the same qualifications listed above (including completing all training and obtaining all certifications required by us). You shall provide for interim management of the Franchised Business until such replacement is so designated, such interim management to be conducted in accordance with the terms of this Agreement. Any failure to materially comply with the requirements of this Section 6.3 shall be deemed a material event of default under Section 17.1.3(o) hereof.
Source: Item 23 — RECEIPTS (FDD pages 63–253)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, if a General Manager is no longer able to serve or no longer qualifies, the franchisee must notify Crave promptly, specifically within seven days of the event. Following this notification, the franchisee has 30 days to designate a qualified replacement General Manager. This replacement must meet Crave's criteria, including completing all required training and obtaining necessary certifications.
During the period between the departure of the previous General Manager and the designation of a replacement, the franchisee is responsible for providing interim management that adheres to the terms of the Franchise Agreement. Failure to comply with these requirements regarding the General Manager is considered a material breach of the agreement.
This requirement ensures that each Crave franchise maintains a standard of qualified management, which protects the brand's reputation and operational consistency. For a prospective franchisee, this means being prepared to quickly find and train a suitable replacement should the initial General Manager leave or become unqualified. The franchisee also needs to have a plan for interim management to maintain operations during the transition period.