What criteria must the General Manager satisfy regarding educational and business experience for a Crave franchise, as defined in the Manual or in writing by Crave?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
- 6.3.1 The General Manager shall satisfy our educational and business experience criteria as set forth in the Manual as defined herein or otherwise in writing by us;
- 6.3.2 The General Manager shall devote full time and best efforts to the supervision and management of the Franchised Business;
- 6.3.3 The General Manager shall be an individual acceptable to us; and
- 6.3.4 The General Manager shall satisfy the training requirements set forth in Section 6.4. If, during the term of this Agreement, the General Manager is not able to continue to serve in such capacity or no longer qualifies to act as such in accordance with this Section, you shall promptly (not later than seven (7) days after the event) notify us and designate a replacement within thirty (30) days after the General Manager ceases to serve, such replacement being subject to the same qualifications listed above (including completing all training and obtaining all certifications required by us). You shall provide for interim management of the Franchised Business until such replacement is so designated, such interim management to be conducted in accordance with the terms of this Agreement. Any failure to materially comply with the requirements of this Section 6.3 shall be deemed a material event of default under Section 17.1.3(o) hereof.
Source: Item 23 — RECEIPTS (FDD pages 63–253)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, the General Manager must meet specific educational and business experience criteria. These criteria are detailed in Crave's Confidential Operations Manual or in other written materials provided by Crave.
In addition to meeting the educational and business experience criteria, the General Manager is expected to dedicate their full time and best efforts to managing the Franchised Business. The General Manager must also be someone that Crave finds acceptable. Furthermore, the General Manager needs to fulfill the training requirements outlined in Section 6.4 of the franchise agreement.
If the General Manager can no longer fulfill their duties or no longer meets the qualifications, the franchisee must inform Crave within seven days and designate a replacement within thirty days. The replacement General Manager must meet the same qualifications, including completing all required training and obtaining necessary certifications. During the transition, the franchisee must ensure interim management is in place, following the terms of the agreement. Failure to comply with these requirements is considered a material breach of the agreement and can lead to default.
Prospective franchisees should carefully review the Confidential Operations Manual and any written materials provided by Crave to fully understand the specific educational, business experience, and training requirements for the General Manager. Understanding these requirements is crucial for ensuring smooth operations and avoiding potential defaults under the franchise agreement.