What are the C.R.A.V.E Principles taught during training?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
TOPICS:
- Vocabulary/Frequently used terms (Page 6)
- Customer Service Standards (Page 7)
- C.R.A.V.E Principles (Page 8)
- Brand Standards (Pages 9-11)
- Overview of Standards and examples
- Violation Notice
Source: Item 23 — RECEIPTS (FDD pages 63–253)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, the C.R.A.V.E Principles are taught during training. These principles are included in the Confidential Operations Manual for both the Food Truck and Express Restaurant models.
The manual's table of contents lists "C.R.A.V.E Principles" as a specific topic covered on page 8. This suggests that the training program emphasizes these principles as a core component of the Crave brand and operational standards. Franchisees and their staff will likely be expected to understand and implement these principles in their daily operations.
Prospective franchisees should review page 8 of the Confidential Operations Manual to understand what the C.R.A.V.E Principles are. Franchisees should also inquire about the specific content of the C.R.A.V.E Principles and how they are integrated into the brand's customer service and operational standards.