Besides ServSafe, what other training must certain Crave managers and employees complete?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
Additionally, each of your managers and other employees we designate must be ServSafe (or similar) certified. Certain managers and other employees we designate (including cashiers) must also complete alcohol awareness or TIPS training.
Source: Item 1 — THE FRANCHISOR, AND ANY PARENTS, PREDECESSORS AND AFFILIATES (FDD pages 6–9)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, certain managers and employees must complete alcohol awareness training or TIPS training in addition to ServSafe certification. This requirement applies to managers and other employees designated by Crave, including cashiers.
This implies that if a Crave franchise serves alcohol, specific staff members need to be trained to responsibly handle alcohol service. TIPS (Training for Intervention ProcedureS) is a common program in the restaurant industry that teaches servers and bartenders how to prevent intoxication, underage drinking, and drunk driving. Alcohol awareness training generally covers similar topics and may be mandated by state or local regulations.
For a prospective Crave franchisee, this means factoring in the cost and time associated with this additional training. The FDD does not specify who bears the cost of this training. Franchisees should confirm with Crave the specific employees who require this training, the approved training programs, and whether Crave provides the training or if franchisees must source it themselves. Understanding these requirements is crucial for budgeting and ensuring compliance with local and state laws regarding alcohol service.