Besides the requirements of Article 4, what fees and expenses related to technology are Crave franchisees responsible for?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
- 21.1.6 In addition to the requirements of Article 4, you shall pay all fees, whether to us or to third party vendor(s), and expenses for technology required by this Agreement for operation of the Franchised Business, including but not limited to, all costs related to the Computer System, Required Software, and Computer Upgrades, digital menu displays, internet access, license fees, help desk fees, and licensing or user-based fees.
21.2 Data
Source: Item 23 — RECEIPTS (FDD pages 63–253)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, franchisees are responsible for various technology-related fees and expenses beyond those outlined in Article 4 of the franchise agreement. These costs cover the technology required for operating the franchised business.
Specifically, franchisees must cover all costs associated with the computer system, which includes point-of-sale (POS) systems approved by Crave. These POS systems must be computer-based and are considered part of the franchisee's computer system. Franchisees also bear the expenses for required software and any computer upgrades mandated by Crave in writing.
Additional technology-related expenses include digital menu displays, internet access, license fees, help desk fees, and any licensing or user-based fees. Crave requires franchisees to record all sales on approved POS systems and to comply with all specifications regarding the computer system, required software, and computer upgrades. Furthermore, franchisees must provide Crave with unimpeded access to their computer systems and required software as requested.