Besides the requirements of Article 4, what fees and expenses related to technology are Crave franchisees responsible for paying?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
- 21.1.6 In addition to the requirements of Article 4, you shall pay all fees, whether to us or to third party vendor(s), and expenses for technology required by this Agreement for operation of the Franchised Business, including but not limited to, all costs related to the Computer System, Required Software, and Computer Upgrades, digital menu displays, internet access, license fees, help desk fees, and licensing or user-based fees.
Source: Item 23 — RECEIPTS (FDD pages 63–253)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, in addition to the technology requirements outlined in Article 4, franchisees are responsible for covering all fees and expenses related to the technology required to operate their franchise. This includes costs associated with the computer system, required software, and any computer upgrades that Crave may request.
These technology-related expenses also extend to digital menu displays, ensuring that franchisees can present their offerings in a modern and appealing format. Franchisees must also budget for internet access, which is crucial for online ordering, point-of-sale systems, and other operational needs.
Furthermore, franchisees are responsible for license fees, help desk fees, and any licensing or user-based fees associated with the technology systems. This means that franchisees need to factor in ongoing costs for support and access to the necessary software and platforms.
In summary, beyond the initial setup, Crave franchisees should anticipate continuous investment in technology to maintain and upgrade their systems as required by the franchisor, ensuring they remain compliant and competitive.