Besides the General Manager, what other managers does Crave require for efficient operation of the Franchised Business?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
In addition to the General Manager, you must have any assistant managers necessary for the efficient operation of the Franchised Business. All of your managers must have successfully completed our training program and be certified by us to operate your Franchised Business. We do not require that any of your managers have an ownership interest in you. While your Franchised Business is open, you must have at least one certified manager on-site. You must also retain other personnel as are needed to operate the Franchised Business.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 48–49)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, in addition to a General Manager, franchisees must employ assistant managers as necessary for the efficient operation of the Franchised Business. All managers must complete Crave's training program and be certified by them.
Crave requires that at least one certified manager be on-site whenever the Franchised Business is open. The General Manager is responsible for the daily operation of the Franchised Business. The General Manager must be a full-time employee who has successfully completed Crave's training program and has been certified by them.
Prospective franchisees should consider the costs associated with hiring and training additional managers, as well as the ongoing requirement to have a certified manager present during all operating hours. This requirement ensures quality control and adherence to Crave's standards but also adds to the operational overhead.