Who bears the expense of reimbursing Crave's expenses for additional on-site training at a Crave Franchised Business?

According to Crave's 2025 Franchise Disclosure Document, the franchisee is responsible for covering the expenses associated with additional on-site training or assistance provided by Crave at the franchised business location. This includes paying Crave's then-current per diem fee for each trainer and reimbursing Crave for any expenses the trainers incur, such as travel, lodging, and meals.

This means that if a Crave franchisee requests additional training or if Crave determines that such training is necessary to maintain standards or improve operations, the franchisee will have to pay for the trainers' time and expenses. This can add a significant cost to the operation of the franchise, especially if the training requires multiple trainers or extends over several days. The per diem fee is in addition to the reimbursement of expenses.

Prospective franchisees should consider these potential costs when evaluating the Crave franchise opportunity. It would be prudent to inquire about the typical circumstances that might necessitate additional on-site training, the estimated per diem fees for trainers, and the potential range of travel and lodging expenses. Understanding these costs upfront will help franchisees budget effectively and avoid unexpected financial burdens. This is a fairly standard practice in franchising, as the franchisor wants to ensure brand standards are upheld, but the franchisee typically bears the cost of any additional support beyond the initial training.