What aspects of the Crave system are assessed during visits to the Franchised Business?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
Your Restaurant must be constructed according to plans that we have approved. We will provide you with sample plans and/or our specifications for a Crave Restaurant. We have the right to designate or approve the architect/designer that you use, and you must use our designated contractor for the build-out of your Restaurant. You must arrange for construction plans to be created that incorporate our requirements into the size and shape of the approved site for your Restaurant. You may not use the plans or begin building out your Restaurant until we have approved the construction plans, and any changes to the construction plans must also be approved by us before the change may be implemented. Our review is not meant to assess compliance with any applicable laws, regulations or building codes, including compliance with the Americans with Disabilities Act. Our review is only to verify that the construction plans accurately present our trade dress, the Marks and meet our specifications. We have the right to inspect your Restaurant while it is being constructed. You may not open your Restaurant for business without our approval.
Site Selection: You must assume all costs, liabilities, expenses, and responsibility for locating, obtaining, and developing a site for the Restaurant and for constructing and equipping the Restaurant at the approved site. You will select the site for the Restaurant subject to our approval and using our site selection criteria. Before you lease or purchase the site for the Restaurant, you must locate a site that satisfies our site selection guidelines. If we deem it necessary, we will conduct one on-site evaluation, but before we conduct the evaluation you must submit to us in the form we specify a description of the site, including evidence that the site satisfies our site selection guidelines, together with other information and materials that we may reasonably require, including a letter of intent or other evidence that confirms your favorable prospects for obtaining the site.
We will provide you with our current written site selection guidelines and any other site selection counseling and assistance we think is advisable. Our criteria for site selection include: location of the site and its setting (free-standing building, shopping center, shopping mall, downtown location, etc.); availability of parking; visibility from main roads; availability, size and placement of signage; co-tenants in the shopping center or immediate area; other businesses in the immediate area; accessibility to the site; condition of the premises and how much build-out or construction it will need; proximity to competitive businesses; availability of utilities; and base population and median income in the immediate area. We will use these and other factors in determining the suitability of your proposed site for a Crave Restaurant.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS AND TRAINING (FDD pages 32–42)
What This Means (2025 FDD)
Based on the 2025 Franchise Disclosure Document, Crave retains the right to inspect a franchisee's Restaurant during construction. The purpose of these inspections is to verify that the construction plans accurately reflect Crave's trade dress and marks, and that they meet the franchisor's specifications. However, Crave's review does not assess compliance with applicable laws, regulations, or building codes, including the Americans with Disabilities Act.
Crave must approve the Restaurant before it opens for business. Franchisees must construct their Restaurants according to Crave's approved plans, and Crave has the right to designate or approve the architect/designer and contractor used for the build-out. Franchisees must also arrange for construction plans that incorporate Crave's requirements into the size and shape of the approved site. These plans, and any changes to them, must be approved by Crave before implementation.
Site selection is also subject to Crave's approval, using their site selection criteria. If Crave deems it necessary, they will conduct one on-site evaluation. Crave's site selection criteria include factors such as the location and setting of the site, availability of parking, visibility from main roads, signage, co-tenants, other businesses in the area, accessibility, condition of the premises, proximity to competitors, availability of utilities, and demographics of the surrounding area.