What is the aim for ticket time when making menu items during Crave training?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
- Practice:
- Set up for Business.
- Making menu items while being timed (Aim to be within 2 Minute Ticket Time)
- Work the Line & Stations (With & without Crave Employee
- Work the Register (Ringing orders, upselling, customer service etc.)
- Food Prep/Storage
Source: Item 23 — RECEIPTS (FDD pages 63–253)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, during training, franchisees will practice making menu items while being timed. The aim is to be within a 2-minute ticket time. This suggests Crave emphasizes speed and efficiency in its food preparation process.
For a prospective franchisee, this indicates that Crave prioritizes quick service. Franchisees and their staff will need to be trained to prepare menu items rapidly without sacrificing quality. This focus on speed could be a selling point for customers looking for a fast meal, but it also places pressure on staff to perform quickly and accurately.
The emphasis on a 2-minute ticket time during training highlights the importance of efficient kitchen operations. Franchisees should ensure their kitchen layout and staff training support this goal. Meeting this target consistently will likely be a key performance indicator for Crave franchise locations.
This type of timed practice is common in the fast-food and fast-casual restaurant industries, where speed of service is a major factor in customer satisfaction and overall efficiency. Crave's specific target of 2 minutes provides a clear benchmark for franchisees to aim for during training and in their daily operations.