What is the aim for ticket time when making menu items during practice for a Crave franchise?

According to Crave's 2025 Franchise Disclosure Document, when franchisees and their employees practice making menu items, they should aim to be within a 2-minute ticket time. This benchmark is part of the training outlined in the Confidential Operations Manual. This manual covers procedures and standards for dine-in and take-out orders.

This 2-minute ticket time goal during practice suggests that Crave emphasizes speed and efficiency in its food preparation process. For a prospective franchisee, this means that training will focus on quickly assembling menu items while maintaining quality and consistency. Meeting this time target likely contributes to customer satisfaction and overall operational efficiency.

The training program also includes reviewing menu build charts, practicing weighing meats, understanding storage procedures, and working the line and stations with Crave employees. This comprehensive approach ensures that franchisees and their staff are well-prepared to meet the demands of a fast-paced restaurant environment. The 2-minute ticket time is a specific, measurable goal that franchisees can use to gauge their progress during training and to maintain standards once the restaurant is open.

Crave also provides ongoing support and advice on managing and operating the franchised business, including updates on technology, equipment, food products, packaging, preparation, and menu items. This continuous support helps franchisees adapt to changing market conditions and maintain the brand's standards for quality and efficiency.