Can Crave or its agents remove samples from my inventory for testing?
Crave Franchise · 2025 FDDAnswer from 2025 FDD Document
You must permit us or our agents, during normal business hours, to remove a reasonable number of samples of food or non-food items from your inventory or from the Franchised Business free of charge for testing by us or by an independent laboratory to determine whether the samples meet our then-current standards and specifications. In addition to any other remedies we may have, we may require you to reimburse our costs for the testing if we have not previously approved the supplier of the item or if the sample fails to conform to our specifications.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 26–30)
What This Means (2025 FDD)
According to Crave's 2025 Franchise Disclosure Document, Crave or its agents have the right to remove samples from a franchisee's inventory for testing purposes. This is to ensure that the food and non-food items meet the brand's standards and specifications.
Crave or its agents can remove a reasonable number of food or non-food items from the franchisee's inventory or business during normal business hours without charge. These samples can be tested by Crave or an independent laboratory to verify compliance with the current standards.
If the supplier of the item has not been previously approved by Crave, or if the sample fails to meet Crave's specifications, the franchisee may be required to reimburse Crave for the costs associated with the testing. This provision ensures that franchisees adhere to the approved supplier list and maintain the quality standards set by the franchisor. This is a fairly standard practice in franchising, allowing franchisors to maintain quality control and brand consistency across all locations.