Under what condition can a Craters & Freighters franchisee engage a Designated Manager?
Craters_Freighters Franchise · 2025 FDDAnswer from 2025 FDD Document
If you engage a Designated Manager at any time prior to the opening of your Franchised Business, the Designated Manager must successfully complete the Initial Training Program to our satisfaction prior to such Designated Manager assuming any management responsibilities in connection with your Franchised Business. The cost of the Initial Training Program for a Designated Manager engaged by you prior to the opening of your Franchised Business will be borne by us. The cost of any training provided by us (upon your request or as determined by us) to any Designated Manager engaged by you after the opening of your Franchised Business will be paid by you based on our then-current daily rate for additional training; you will also reimburse us for the out-of-pocket expenses we incur in providing such training including, but not limited to, all travel and living expenses.
We may require you and/or your Designated Manager (if applicable) and/or your Lead Salesperson (as such term is defined below) to attend periodic courses with respect to new methods, techniques, equipment, services, and procedures at such time and locations that we designate. You will be responsible for all travel and living expenses incurred in connection with any such courses.
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 35–36)
What This Means (2025 FDD)
According to Craters & Freighters' 2025 Franchise Disclosure Document, a franchisee can engage a Designated Manager at any time prior to the opening of their Franchised Business. If a franchisee chooses to engage a Designated Manager before opening, that Designated Manager must successfully complete the Initial Training Program to Craters & Freighters' satisfaction before assuming any management responsibilities. The cost of this initial training for a pre-opening Designated Manager is covered by Craters & Freighters.
However, if a franchisee engages a Designated Manager after the Franchised Business has opened, any training provided by Craters & Freighters to that Designated Manager will be at the franchisee's expense. The franchisee will be responsible for paying Craters & Freighters' then-current daily rate for additional training, as well as reimbursing Craters & Freighters for all out-of-pocket expenses incurred in providing the training, including travel and living expenses.
Craters & Freighters may also require the franchisee, the Designated Manager (if applicable), and/or the Lead Salesperson to attend periodic courses on new methods, techniques, equipment, services, and procedures. The franchisee is responsible for all travel and living expenses associated with these courses.