What right does Craters & Freighters grant the franchisee regarding Proprietary Software during the agreement?
Craters_Freighters Franchise · 2025 FDDAnswer from 2025 FDD Document
- 5.4 Proprietary Software and Other Software.
Franchisor will develop, maintain, and grant Franchisee the right to use Franchisor's proprietary operating software ("Proprietary Software").
The Proprietary Software will be the central platform the Franchised Business uses to process customer jobs from start to finish with consistency, efficiency, and accuracy.
Additionally, all royalty reports submitted by the Franchised Business will be managed exclusively through the Proprietary Software, which is also designed to assist Franchisee in streamlining operations and complying with Franchisor's standards.
Franchisor will also require Franchisee to use select software, as solely determined by Franchisor.
Source: Item 22 — CONTRACTS (FDD pages 49–50)
What This Means (2025 FDD)
According to the 2025 Craters & Freighters Franchise Disclosure Document, Craters & Freighters will develop, maintain, and grant the franchisee the right to use their proprietary operating software. This software serves as the central platform for processing customer jobs, ensuring consistency, efficiency, and accuracy throughout the process.
The proprietary software is designed to manage royalty reports submitted by the franchised business and assist the franchisee in streamlining operations while adhering to Craters & Freighters' standards. This indicates that franchisees will be required to utilize this software for essential business functions and reporting.
In addition to the proprietary software, Craters & Freighters also requires franchisees to use select other software, as determined solely by Craters & Freighters. This implies that franchisees must be prepared to adopt and integrate any additional software mandated by the franchisor into their business operations.