Who is responsible for ensuring the training of personnel at a Craters & Freighters franchise, including warehouse personnel?
Craters_Freighters Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee agrees to be solely responsible for all employment decisions and, in accordance with Section 6.10 of this Agreement, to comply with all state, federal, and local hiring laws and functions of the Franchised Business, including without limitation, those related to hiring, firing, training, wage and hour requirements, compensation, promotion, record-keeping, supervision, discipline, and workplace safety of employees, paid or unpaid, full or part-time.
Source: Item 22 — CONTRACTS (FDD pages 49–50)
What This Means (2025 FDD)
According to the 2025 Craters & Freighters Franchise Disclosure Document, the franchisee is responsible for the training of all personnel. Specifically, Craters & Freighters states that the franchisee is solely responsible for all employment decisions, including training. This encompasses all aspects of training, including compliance with federal, state, and local laws related to training.
This means that as a Craters & Freighters franchisee, you will have complete control over the training programs and content for your employees. You will need to develop and implement training procedures for all positions, including warehouse personnel, to ensure they meet the required standards and regulations. This responsibility includes ensuring that all employees, whether full-time, part-time, paid, or unpaid, receive appropriate training.
While Craters & Freighters does provide an initial training program for the franchisee and designated manager, the ongoing and specific training of all other employees falls squarely on the franchisee. This allows for customization of training to meet specific local requirements or address unique business needs, but it also places the burden of cost and development on the franchisee. It is important to factor in the time and resources required to create and deliver effective training programs when evaluating the overall investment in a Craters & Freighters franchise.