What is the purpose of the Proprietary Software that Craters & Freighters provides?
Craters_Freighters Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisor will develop, maintain, and grant Franchisee the right to use Franchisor's proprietary operating software ("Proprietary Software").
The Proprietary Software will be the central platform the Franchised Business uses to process customer jobs from start to finish with consistency, efficiency, and accuracy.
Additionally, all royalty reports submitted by the Franchised Business will be managed exclusively through the Proprietary Software, which is also designed to assist Franchisee in streamlining operations and complying with Franchisor's standards.
Franchisor will also require Franchisee to use select software, as solely determined by Franchisor.
Source: Item 22 — CONTRACTS (FDD pages 49–50)
What This Means (2025 FDD)
According to the 2025 Craters & Freighters Franchise Disclosure Document, the Proprietary Software serves as the central platform for franchisees to manage customer jobs from beginning to end. This software aims to ensure consistency, efficiency, and accuracy in all job processes.
Furthermore, the Proprietary Software is designed to streamline operations and ensure compliance with Craters & Freighters' standards. All royalty reports from the franchised business are managed exclusively through this software, highlighting its importance in maintaining financial transparency and adherence to franchise requirements.
In addition to the Proprietary Software, Craters & Freighters also requires franchisees to use select other software, as determined solely by the franchisor. This indicates that franchisees must be prepared to adopt and integrate any additional software systems mandated by Craters & Freighters to align with their operational and reporting standards.