What is the purpose of the Craters & Freighters Proprietary Software?
Craters_Freighters Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisor will develop, maintain, and grant Franchisee the right to use Franchisor's proprietary operating software ("Proprietary Software").
The Proprietary Software will be the central platform the Franchised Business uses to process customer jobs from start to finish with consistency, efficiency, and accuracy.
Additionally, all royalty reports submitted by the Franchised Business will be managed exclusively through the Proprietary Software, which is also designed to assist Franchisee in streamlining operations and complying with Franchisor's standards.
Source: Item 22 — CONTRACTS (FDD pages 49–50)
What This Means (2025 FDD)
According to the 2025 Craters & Freighters Franchise Disclosure Document, the Proprietary Software serves as the central platform for franchisees to manage customer jobs from beginning to end. The software aims to ensure consistency, efficiency, and accuracy in all job processes.
Beyond customer job management, the Proprietary Software is also designed to handle royalty reports. Franchisees are required to submit these reports exclusively through this software. This suggests that Craters & Freighters uses the software to monitor sales and calculate royalties owed by franchisees.
In summary, the Craters & Freighters Proprietary Software is a crucial tool for franchisees, designed to streamline operations, maintain brand standards, and facilitate compliance with the franchisor's requirements. It acts as a central hub for managing customer interactions, tracking financial performance, and ensuring adherence to Craters & Freighters's operational protocols.