Does Craters & Freighters provide franchisees with proprietary software?
Craters_Freighters Franchise · 2025 FDDAnswer from 2025 FDD Document
- 5.4 Proprietary Software and Other Software.
Franchisor will develop, maintain, and grant Franchisee the right to use Franchisor's proprietary operating software ("Proprietary Software").
The Proprietary Software will be the central platform the Franchised Business uses to process customer jobs from start to finish with consistency, efficiency, and accuracy.
Additionally, all royalty reports submitted by the Franchised Business will be managed exclusively through the Proprietary Software, which is also designed to assist Franchisee in streamlining operations and complying with Franchisor's standards.
Franchisor will also require Franchisee to use select software, as solely determined by Franchisor.
Source: Item 22 — CONTRACTS (FDD pages 49–50)
What This Means (2025 FDD)
According to the 2025 Craters & Freighters Franchise Disclosure Document, Craters & Freighters will develop, maintain, and grant franchisees the right to use its proprietary operating software. This software serves as the central platform for processing customer jobs from start to finish, ensuring consistency, efficiency, and accuracy.
Furthermore, the proprietary software is designed to manage all royalty reports submitted by the franchised business. Craters & Freighters indicates that this software assists franchisees in streamlining operations and complying with the franchisor's standards.
In addition to the proprietary software, Craters & Freighters also requires franchisees to use select other software, as determined solely by Craters & Freighters. This implies that franchisees may need to budget for additional software costs and training beyond the proprietary software provided by the franchisor.