What is the Craters & Freighters Proprietary Software used for?
Craters_Freighters Franchise · 2025 FDDAnswer from 2025 FDD Document
- 5.4 Proprietary Software and Other Software.
Franchisor will develop, maintain, and grant Franchisee the right to use Franchisor's proprietary operating software ("Proprietary Software").
The Proprietary Software will be the central platform the Franchised Business uses to process customer jobs from start to finish with consistency, efficiency, and accuracy.
Additionally, all royalty reports submitted by the Franchised Business will be managed exclusively through the Proprietary Software, which is also designed to assist Franchisee in streamlining operations and complying with Franchisor's standards.
Franchisor will also require Franchisee to use select software, as solely determined by Franchisor.
Source: Item 22 — CONTRACTS (FDD pages 49–50)
What This Means (2025 FDD)
According to the 2025 Craters & Freighters Franchise Disclosure Document, the Proprietary Software is the central platform for franchisees to process customer jobs. It is designed to ensure consistency, efficiency, and accuracy throughout the entire job process, from start to finish.
In addition to managing customer jobs, the Proprietary Software is also used for royalty reporting. Franchisees are required to submit all royalty reports exclusively through this software. This suggests that Craters & Freighters uses the software to monitor sales and calculate royalties owed by franchisees.
Furthermore, the software is designed to assist franchisees in streamlining their operations and complying with Craters & Freighters' standards. This implies that the software may include features or modules that help franchisees adhere to company policies, manage inventory, track performance metrics, or facilitate communication with the franchisor. Overall, the Proprietary Software appears to be a critical tool for managing and standardizing operations within the Craters & Freighters franchise system.