What proprietary software and other software does Craters & Freighters provide to franchisees?
Craters_Freighters Franchise · 2025 FDDAnswer from 2025 FDD Document
- 5.4 Proprietary Software and Other Software.
Franchisor will develop, maintain, and grant Franchisee the right to use Franchisor's proprietary operating software ("Proprietary Software").
The Proprietary Software will be the central platform the Franchised Business uses to process customer jobs from start to finish with consistency, efficiency, and accuracy.
Additionally, all royalty reports submitted by the Franchised Business will be managed exclusively through the Proprietary Software, which is also designed to assist Franchisee in streamlining operations and complying with Franchisor's standards.
Franchisor will also require Franchisee to use select software, as solely determined by Franchisor.
Source: Item 22 — CONTRACTS (FDD pages 49–50)
What This Means (2025 FDD)
According to Craters & Freighters' 2025 Franchise Disclosure Document, Craters & Freighters will develop, maintain, and grant franchisees the right to use its proprietary operating software. This Proprietary Software serves as the central platform for processing customer jobs from start to finish, ensuring consistency, efficiency, and accuracy. All royalty reports submitted by the franchise will be managed exclusively through this software, which is designed to streamline operations and ensure compliance with Craters & Freighters' standards.
In addition to the proprietary software, Craters & Freighters also requires franchisees to use select other software, as determined solely by Craters & Freighters. The FDD does not specify what this software is.
Prospective franchisees should recognize the importance of this proprietary software, as it is the central platform for managing the business and complying with Craters & Freighters' standards. Franchisees should inquire about the specific software required, its costs, and any training or support provided for its use.