How does the Craters & Freighters Proprietary Software assist the franchisee in streamlining operations?
Craters_Freighters Franchise · 2025 FDDAnswer from 2025 FDD Document
- 5.4 Proprietary Software and Other Software.
Franchisor will develop, maintain, and grant Franchisee the right to use Franchisor's proprietary operating software ("Proprietary Software").
The Proprietary Software will be the central platform the Franchised Business uses to process customer jobs from start to finish with consistency, efficiency, and accuracy.
Additionally, all royalty reports submitted by the Franchised Business will be managed exclusively through the Proprietary Software, which is also designed to assist Franchisee in streamlining operations and complying with Franchisor's standards.
Franchisor will also require Franchisee to use select software, as solely determined by Franchisor.
Source: Item 22 — CONTRACTS (FDD pages 49–50)
What This Means (2025 FDD)
According to Craters & Freighters' 2025 Franchise Disclosure Document, the Proprietary Software plays a central role in the operation of a Craters & Freighters franchise. The Proprietary Software serves as the primary platform for managing customer jobs from the beginning to the end. Craters & Freighters emphasizes that the software is designed to ensure consistency, efficiency, and accuracy in all job processes.
In addition to managing customer jobs, the Proprietary Software is also used for the submission of royalty reports. Craters & Freighters requires that all royalty reports from franchisees be managed exclusively through this software. The FDD states that the software is designed to assist franchisees in streamlining operations and complying with Craters & Freighters' standards.
For a prospective franchisee, this means that the Proprietary Software is a critical tool for managing their business. It not only helps in processing customer jobs efficiently but also ensures compliance with the franchisor's standards and simplifies the royalty reporting process. The franchisee must utilize this software as directed by Craters & Freighters.