Is initial training provided by Craters & Freighters before opening the franchise?
Craters_Freighters Franchise · 2025 FDDAnswer from 2025 FDD Document
After the execution of the lease for the Franchised Business and prior to the opening of the Franchised Business, we will provide an initial training program regarding the operations of a Craters & Freighters Franchised Business ("Initial Training Program"). We conduct the Initial Training Program based on the schedules of incoming franchisees and our team members who conduct the program. Approximately nine (9) days of training will be furnished at our corporate headquarters in Golden, Colorado, and/or one (1) or more of our franchise locations in Colorado. There is no limit to the number of individuals who are entitled to participate in the Initial Training Program as long as you (or a principal owner of the franchisee entity) complete the Initial Training Program to our satisfaction and participate in all other activities required by us to open your Franchised Business. You will be responsible for all travel and living expenses incurred in connection with the Initial Training Program. Upon your request, we will provide approximately three (3) days of additional training at
your Franchised Business during normal business hours after the opening of your Franchised Business. If you fail to complete the Initial Training Program to our satisfaction, we may terminate the Franchise Agreement.
If you engage a Designated Manager at any time prior to the opening of your Franchised Business, the Designated Manager must successfully complete the Initial Training Program to our satisfaction prior to such Designated Manager assuming any management responsibilities in connection with your Franchised Business. The cost of the Initial Training Program for a Designated Manager engaged by you prior to the opening of your Franchised Business will be borne by us. The cost of any training provided by us (upon your request or as determined by us) to any Designated Manager engaged by you after the opening of your Franchised Business will be paid by you based on our then-current daily rate for additional training; you will also reimburse us for the out-of-pocket expenses we incur in providing such training including, but not limited to, all travel and living expenses.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 22–29)
What This Means (2025 FDD)
According to Craters & Freighters' 2025 Franchise Disclosure Document, initial training is provided after the lease is executed and before the franchise opens. The initial training program lasts approximately nine days and is held at the corporate headquarters in Golden, Colorado, or at one or more franchise locations in Colorado.
There is no limit to the number of people who can participate in the initial training, as long as the franchisee (or a principal owner) completes the program to Craters & Freighters' satisfaction. Franchisees are responsible for their own travel and living expenses during training. Craters & Freighters may terminate the Franchise Agreement if the initial training program is not completed to their satisfaction.
Craters & Freighters also provides approximately three days of additional training at the franchise location after opening, upon request. If a Designated Manager is engaged before the franchise opens, they must also complete the initial training program at no cost to the franchisee. However, training for a Designated Manager hired after the franchise opens will be paid for by the franchisee at Craters & Freighters' then-current daily rate, plus reimbursement for out-of-pocket expenses.