If a Craters & Freighters franchisee engages a Designated Manager before opening, what must the Designated Manager do?
Craters_Freighters Franchise · 2025 FDDAnswer from 2025 FDD Document
If you engage a Designated Manager at any time prior to the opening of your Franchised Business, the Designated Manager must successfully complete the Initial Training Program to our satisfaction prior to such Designated Manager assuming any management responsibilities in connection with your Franchised Business. The cost of the Initial Training Program for a Designated Manager engaged by you prior to the opening of your Franchised Business will be borne by us.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 22–29)
What This Means (2025 FDD)
According to the 2025 Craters & Freighters Franchise Disclosure Document, if a franchisee hires a Designated Manager before the franchise location opens, that Designated Manager must successfully complete the Initial Training Program to the franchisor's satisfaction. This requirement ensures that the manager is adequately prepared to handle their responsibilities from the outset. The franchisor covers the cost of this initial training for Designated Managers hired before the opening.
This initial training program is approximately nine days long and takes place at Craters & Freighters' corporate headquarters in Golden, Colorado, or at one or more of its franchise locations in Colorado. The training covers various aspects of operating a Craters & Freighters franchise. The franchisee is responsible for the travel and living expenses for themselves or any principal owner attending the training.
If the Designated Manager is hired after the franchise location has opened, any training provided by Craters & Freighters will be at the franchisee's expense, based on the then-current daily rate for additional training, plus reimbursement for out-of-pocket expenses, including travel and living costs. Craters & Freighters also retains the right to require the franchisee, the Designated Manager, and/or the Lead Salesperson to attend periodic courses on new methods, techniques, equipment, services, and procedures, with the franchisee responsible for all associated travel and living expenses.