What happens if Craters & Freighters disapproves a franchisee's request to use a non-approved supplier?
Craters_Freighters Franchise · 2025 FDDAnswer from 2025 FDD Document
If you desire to use suppliers other than those which have been approved by us, you must submit your request to us in writing. We will then review the request and notify you of our approval or disapproval within 30 days. We apply the following general criteria in approving a proposed supplier: ability to provide sufficient quantity of product; quality of products and/or services at competitive prices; production and delivery capability; and dependability and general reputation of the supplier. If we develop additional criteria for supplier approval, those criteria will be made available to you. We may revoke our approval of an alternative supplier in the event that we receive complaints from franchisees, customers or other sources.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 18–20)
What This Means (2025 FDD)
According to Craters & Freighters's 2025 Franchise Disclosure Document, if a franchisee wants to use a supplier not already approved by Craters & Freighters, they must submit a written request. Craters & Freighters will then review the request and notify the franchisee of their decision within 30 days.
The criteria Craters & Freighters uses to evaluate a proposed supplier include the supplier's ability to provide sufficient quantities of the product, the quality of products and/or services at competitive prices, production and delivery capability, and the supplier's dependability and general reputation. Craters & Freighters also retains the right to develop additional criteria for supplier approval, which will be made available to franchisees.
Craters & Freighters may revoke approval of an alternative supplier if they receive complaints from franchisees, customers, or other sources. This system allows Craters & Freighters to maintain quality control and standards across its franchise network while providing a mechanism for franchisees to potentially source products or services from alternative suppliers if they meet the required criteria.