factual

What is the Craters & Freighters franchisee's responsibility regarding the computer system?

Craters_Freighters Franchise · 2025 FDD

Answer from 2025 FDD Document

oughout the Initial Term and any Successor Term, according to the requirements and standards established by Franchisor.

  • 6.7 Proprietary Software, Other Software, and Hardware. During this Agreement, Franchisor will grant Franchisee with the right to use the Proprietary Software. Franchisee agrees to use the Proprietary Software and comply with all rules and requirements established by Franchisor from time to time relating to such Proprietary Software. Franchisee must purchase any additional select software, hardware (which will accept the software required by Franchisor), dedicated telephone and power lines, and other computer related accessories, peripherals, and equipment as required by Franchisor. Franchisee must obtain high-speed communication access for its computer system such as broadband, DSL, or other high-speed capacity. Franchisee agrees to maintain such computer system and software program in good repair at its expense. The aggregate cost of Franchisee's obligations to carry out upgrades of the computer system, addition of components to the computer system, and replacement of components to the computer system will not exceed Five Thousand Dollars ($5,000) per year during the term of this Agreement. Franchisee acknowledges that Franchisor cannot estimate the cost of maintaining, updating, or upgrading Franchisee's computer system or software, as such cost will depend on Franchisee's repair history and local cost of computer maintenance services in its area and technological advances, which Franchisor cannot predict.
  • 6.8 Franchisee's Responsibilities Relating to Vulnerability of Computer Systems. Franchisee acknowledges and understands that computer systems are vulnerable to computer viruses, bugs, power disruptions, communication line disruptions, Internet access failures, Internet content failures, date-related problems, and attacks by hackers and other unauthorized intruders. Franchisor does not guarantee that information or communication systems supplied by Franchisor or its approved suppliers will not be vulnerable to these problems. Franchisee acknowledges and agrees that Franchisee is solely responsible for protecting itself from these problems. Franchisee must also take reasonable steps to verify that Franchisee's approved suppliers, lenders, lessors, customers, and governmental agencies on which Franchisee relies, are reasonably protected. This may include taking reasonable steps to secure Franchisee's systems, including, but not limited to, purchasing firewalls, access code protection, a

Source: Item 22 — CONTRACTS (FDD pages 49–50)

What This Means (2025 FDD)

According to Craters & Freighters' 2025 Franchise Disclosure Document, the franchisee has several responsibilities regarding the computer system. Craters & Freighters will grant the franchisee the right to use its Proprietary Software during the agreement. The franchisee must use this software and comply with all rules and requirements established by Craters & Freighters.

The franchisee is required to purchase additional software, hardware that accepts the required software, dedicated telephone and power lines, and other computer-related accessories as mandated by Craters & Freighters. They must also obtain high-speed communication access for their computer system, such as broadband or DSL. The franchisee is responsible for maintaining the computer system and software program in good repair at their own expense.

The franchisee is also responsible for protecting their computer systems from vulnerabilities like viruses, bugs, power disruptions, communication line disruptions, internet access failures, date-related problems, and attacks by hackers. This includes taking reasonable steps to secure their systems by purchasing firewalls, access code protection, anti-virus systems, and using backup systems. The franchisee must maintain the email accounts established by Craters & Freighters for their franchised business. The aggregate cost for upgrades, additions, and replacements to the computer system will not exceed $5,000 per year during the term of the Franchise Agreement.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.