What is the Craters & Freighters franchisee responsible for regarding the day-to-day operation of the business?
Craters_Freighters Franchise · 2025 FDDAnswer from 2025 FDD Document
ormation, and Trade Secrets (including but not limited to the Proprietary Software) and are not intended to control the day-to-day operation of Franchisee's Franchised Business. Franchisee further acknowledges and agrees that Franchisee's Franchised Business will be under the control of the Franchisee at all times and that Franchisee will be solely responsible for the day-to-day operation of the business. Any failure or refusal by Franchisee to comply with the System Standards will be a material default by Franchisee under this Agreement.
- 6.14 Display of Logo. Throughout the duration of this Agreement, Franchisee will use and display the Marks and will make the Craters & Freighters logo ("Logo") the primary focus of identification on all promotional and direct mail, such as on letterhead, envelopes, and sales material. Any signage used on buildings, trucks, or billboards in connection with the Franchised Business will
display the Logo. Any use and display of the Marks or the Logo must be done in compliance with Franchisor's then-current brand identity design standards.
- 6.15 Management of the Franchised Business. Franchisee must manage and operate the Franchised Business in an ethical and honorable manner. Franchisee must ensure that all those working at the Franchised Business provide courteous and professional services to customers and always keep the customers' interests in mind while protecting the goodwill of the Marks, System, and Franchised Business.
Source: Item 22 — CONTRACTS (FDD pages 49–50)
What This Means (2025 FDD)
According to the 2025 FDD, Craters & Freighters franchisees are primarily responsible for the day-to-day operations of their franchised business. This includes complete control over the business's daily activities. The franchisor's standards, systems, names, marks, confidential information, and trade secrets are protected by these standards, which are not intended to control the franchisee's day-to-day operations.
Specifically, the franchisee is solely responsible for all employment decisions, including hiring, firing, training, wage and hour requirements, compensation, promotion, record-keeping, supervision, discipline, and workplace safety of employees. Franchisees must also comply with all state, federal, and local hiring laws and functions related to the franchised business.
To protect the reputation and goodwill of Craters & Freighters, franchisees must conduct their business in strict accordance with the specifications, standards, operating procedures, and rules set forth in the Franchise Agreement, Operations Manuals, and other communications from the franchisor. Franchisees must also manage and operate the franchised business in an ethical and honorable manner, ensuring courteous and professional service to customers while protecting the goodwill of the Craters & Freighters brand.