Is a Craters & Freighters franchisee required to maintain high-speed internet access?
Craters_Freighters Franchise · 2025 FDDAnswer from 2025 FDD Document
We will grant you access to the Proprietary Software and select software. The Proprietary Software is designed to provide you assistance with customer relationship management, quoting process, job flow, custom container design, calendaring, reporting, and transportation management.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 22–29)
What This Means (2025 FDD)
According to the 2025 Craters & Freighters Franchise Disclosure Document, Craters & Freighters grants franchisees access to proprietary software designed to assist with various business operations, including customer relationship management, quoting, job flow, custom container design, calendaring, reporting, and transportation management.
While the FDD mentions the provision of software, it does not explicitly state that franchisees are required to have high-speed internet access. However, given that the software is designed to assist with customer relationship management, quoting process, job flow, custom container design, calendaring, reporting, and transportation management, it is implied that internet access would be necessary to effectively utilize these tools.
Prospective franchisees should clarify with Craters & Freighters what the minimum internet speed and data requirements are to ensure proper functionality of the provided software and to support other online activities necessary for business operations.