Must a Craters & Freighters franchisee keep the Franchised Business open for minimum hours and days?
Craters_Freighters Franchise · 2025 FDDAnswer from 2025 FDD Document
To protect the reputation and goodwill of Franchisor and the System, and to maintain uniform standards of operation under the Marks, Franchisee will conduct the Franchised Business in strict accordance with the specifications, standards, operating procedures, and rules set forth in this Agreement, the Operations Manuals, and otherwise established and communicated by Franchisor (collectively the "System Standards").
Franchisee acknowledges the System Standards are intended to protect Franchisor's standards, systems, names, Marks, Confidential Information, and Trade Secrets (including but not limited to the Proprietary Software) and are not intended to control the day-to-day operation of Franchisee's Franchised Business.
Franchisee further acknowledges and agrees that Franchisee's Franchised Business will be under the control of the Franchisee at all times and that Franchisee will be solely responsible for the day-to-day operation of the business.
Any failure or refusal by Franchisee to comply with the System Standards will be a material default by Franchisee under this Agreement.
Source: Item 22 — CONTRACTS (FDD pages 49–50)
What This Means (2025 FDD)
The 2025 Craters & Freighters Franchise Disclosure Document does not explicitly state any required minimum hours or days of operation for the Franchised Business. However, the document emphasizes the franchisee's responsibility for the day-to-day operation of the business and compliance with System Standards.
While specific hours are not mandated, Craters & Freighters franchisees must operate the business in strict accordance with the specifications, standards, operating procedures, and rules set forth in the Franchise Agreement and Operations Manuals. These System Standards are intended to protect Craters & Freighters's brand and maintain uniform standards of operation.
Prospective franchisees should inquire with Craters & Freighters about any implicit expectations or guidelines regarding operating hours to ensure they can meet the brand's standards for customer service and operational effectiveness. Understanding these expectations will be crucial for maintaining customer satisfaction and upholding the reputation and goodwill of the Craters & Freighters brand.