Will Craters & Freighters establish one or more email addresses for use in connection with the franchised business?
Craters_Freighters Franchise · 2025 FDDAnswer from 2025 FDD Document
- (9) We will establish one or more email addresses for you to use exclusively in connection with your Franchised Business. (See Section 5.5 of the Franchise Agreement).
- (10) We will establish and maintain a stand-alone website for you ("Franchisee Geosite"), which is separate and apart from our website. The Geosite will include the contact information for your Franchised Business and various customer-oriented functions relating to products and services offered by your Franchised Business. (See Section 5.6 of the Franchise Agreement).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 22–29)
What This Means (2025 FDD)
According to the 2025 Craters & Freighters Franchise Disclosure Document, Craters & Freighters will establish one or more email addresses for the franchisee to use exclusively for the franchised business. This is part of the pre-opening obligations that Craters & Freighters provides to the franchisee.
In addition to establishing email addresses, Craters & Freighters will also establish and maintain a stand-alone website, called a "Franchisee Geosite," for the franchisee. This Geosite will be separate from the Craters & Freighters website and will include contact information and customer-oriented functions related to the products and services offered by the franchised business.
These services are part of the initial support Craters & Freighters provides to help franchisees establish their business. The email address and website are intended to provide franchisees with the tools necessary to communicate with customers and manage their online presence. This is a benefit to the franchisee, as it reduces the burden of setting up these essential communication channels.