What is the duration of the free on-site visit provided by Craters & Freighters during the first year?
Craters_Freighters Franchise · 2025 FDDAnswer from 2025 FDD Document
During the term of the Franchise Agreement, we (or our designee) may provide the following assistance and services to you:
- (1) At any point during the first year of your operation of the Franchised Business, upon your request, we will conduct one (1) additional on-site visit for three (3) business days at no charge to you. After that visit, we will provide you with on-site visits at your reasonable request or if we determine that such an onsite visit is necessary. In either scenario, you must pay all of our travel and living expenses and the current daily per-diem fee as set forth in the Operations Manuals. (See Section 5.8 of the Franchise Agreement).
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 22–29)
What This Means (2025 FDD)
According to the 2025 Craters & Freighters Franchise Disclosure Document, during the first year of operation, a franchisee can request one on-site visit from Craters & Freighters, which will last for three business days, free of charge. This visit is intended to provide additional support and guidance as the franchisee establishes their business.
After this initial free visit, Craters & Freighters may provide additional on-site visits at the franchisee's request or if Craters & Freighters deems it necessary. However, for any visits beyond the initial one, the franchisee is responsible for covering all travel and living expenses incurred by the Craters & Freighters representative, as well as paying a daily per-diem fee as outlined in the Operations Manuals.
This on-site support can be a valuable resource for new franchisees, offering hands-on assistance and expertise during the critical early stages of their business. However, franchisees should be aware of the costs associated with any subsequent visits and factor those potential expenses into their budget.