Who determines what other software the franchisee must use in the Craters & Freighters franchise?

According to the 2025 Craters & Freighters Franchise Disclosure Document, Craters & Freighters solely determines what select software the franchisee is required to use. In addition to this required software, Craters & Freighters will develop, maintain, and grant the franchisee the right to use its proprietary operating software.

The proprietary software serves as the central platform for processing customer jobs, managing royalty reports, and streamlining operations to comply with Craters & Freighters' standards. This indicates that franchisees must adopt any software Craters & Freighters deems necessary for the operation of the franchise.

For a prospective franchisee, this means they will not have a say in what additional software they are required to use to operate their Craters & Freighters franchise. It is important to note that the franchisee will be responsible for the costs associated with any required software.